The Waiting Room is operated by Alison Whiteley and Sharon O’Dell, the co-founders of the platform.

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• Email: [insert contact email]
   

• Postal Address: [insert address]
   

Alison and Sharon are the data controllers, responsible for how your personal data is collected and used.

We may collect the following information when you interact with our website or services:

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• Personal details: name, email address, phone number (if you provide them via sign-up or contact forms).
   

• Usage data: information about how you use our website (e.g., pages visited, resources downloaded).
   

• Technical data: IP address, browser type, operating system, collected via cookies and analytics tools.
   

We do not collect sensitive health information unless you choose to share it with us directly (for example, in a support enquiry).

We use your data to:

• Provide you with access to resources and services.
   

• Respond to your enquiries or requests.
   

• Send newsletters or updates if you have opted in.
   

• Improve our website and understand how people use it.
   

• Meet legal or regulatory requirements.
   

We will never sell your data to third parties.

We process your data under the following lawful bases:
 

• Consent: when you sign up for newsletters or provide your details voluntarily.
   

• Legitimate interests: to run and improve our services.
   

• Legal obligation: where required by law.

• Your data is stored securely on encrypted systems and only accessed by authorised individuals.
   

• We keep your data only as long as necessary for the purposes we collected it.
   

• If you unsubscribe from our emails, we will remove you from mailing lists immediately.

We may share your data with trusted service providers (e.g., email newsletter platforms, website hosting services) to help us deliver services. They are bound by contracts to protect your data.

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We will not share your personal data with third parties for marketing purposes.

Our website uses cookies to improve your browsing experience and collect anonymised analytics data. You can disable cookies in your browser settings if you prefer.

Under data protection law, you have the right to:

• Access the data we hold about you.
   

• Request correction of inaccurate data.
   

• Request deletion of your data (“right to be forgotten”).
   

• Restrict or object to processing.
   

• Withdraw consent at any time (e.g., unsubscribe from emails).
   

Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: www.ico.org.uk.

If you have any questions or want to exercise your rights, please contact us:
Email: info@adhdwaitingroom.co.uk

Post: [insert address]